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In order for you to get the most out of our installations you will need some software please follow the below tutorial before your install date to streamline the process!

Step 1

Install our software to your devices so you can access our cameras









Step 2

Create an account with Hik Connect using your email. You can do this online here. Or through the app.  The password must have a capital letter and some numbers. Please make sure you remember this password and keep it safe ready to log in for our installers. (Our installers will never ask for your personal password)

  • Tap or click register in the app or on web browser.

  • Read the privacy notice and click or tap agree if you're happy.

  • Select United Kingdom as your country.

  • Enter in your email and password; the password must be over 8 characters with: lower case characters, upper case characters and numbers.

  • You will then receive an email confirming your email. This sometime goes to your junk folder, so make sure you check if you don't receive the email first time.

  • Then log into the account you've just created.

You will now be ready for our installers to give you access to your cameras.
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